Client feedback

There are many feedbacks here but rather than choose a small selection, we decided to let rip with many from the last few years. Please note that the names of our guides and specialist collaborators are often deliberately abbreviated. We save them especially for those who book through Madrid & Beyond!

  • Mr. Willie Wong (China).

    Dear Oscar,

    We are back from a most enjoyable but short trip to Northern Spain. Thank you for your arrangement, everything is perfectly arranged.

    SA [Bilbao guide] is a very knowledgeable  guide. In fact, she is the best among all the guides we had.  Please pass our compliments to her. We will definitely contact you if we decide to... Read more

  • Peter Kiernan, USA.

    Dear Carla,

    .. you and the agency were great and I have nothing but thanks for your attention and planning. The guides were uniformly excellent and informative, though we did feel that MA was special. They were all solicitous of Norma, who hung in very well, though she was pretty well maxed out. I don't suppose you get too many 80-plus clients!

    I... Read more

  • Theera Phetmalaigul, Thailand.

    Dear Jorge,

    We are all safely back home in Thailand. Thanks for all the arrangement and wonderful service.

    It was exceptional and well organized. We all enjoy it so much. We learnt a lot of history and culture as well as having many friends along the way.

    Special thanks to Ñ who did a marvelous job for us… Northern Spain was... Read more

  • Carla,

    The soccer game was great! So exciting! Our son Wes was thrilled to be there experiencing it in person. He has watched games on TV but none so thrilling as this. Katie and Wes bought Madrid scarves to wear to support the team. We didn't get wet at all and were actually warm enough with those heaters.

    The hotels were lovely and conveniently located to our... Read more

  • Carl Herstein, USA.

    Dear Carla,

    We had a great trip, and all of us would like to thank you for the fabulous job that you did putting it together for us. We recognize how difficult it was to deal with the multiple venues, games, times and so forth. We could not possibly have done it on our own.

    The games were excellent, with "the return of Raul" being an... Read more

  • Jenny Herstein [Carl’s daughter]

    Carla,

    Thank you so much for the fantastic experience. I was originally nervous about this trip, given that it was for my research. It wasn't a typical vacation, and there was so much I needed to see. However, the trip was extremely enjoyable, and I felt no pressure, I was simply able to take in the surroundings and have fun.... Read more

  • Robert & Susan Wiesner, US.

    Hi Jorge,

    … what an excellent trip we had to Spain. Everything went very smoothly… The tour guides were all very informative and patient with us. It certainly was apparent the value of the guides when we didn’t have to wait in any lines. I was very impressed with your services. The proposals that you sent me before the... Read more

  • Marcell Family, US.

    Jorge, you went above and beyond! We had an “Over The Top” experience and one we will never forget thanks to your hard work and detailed efforts.

    We were treated like five star guests from the time we put our feet on the ground in Barcelona until your driver left us off at the airport one week later. We marveled your ability to put... Read more

  • Shelly Candel, USA.

    Hi, Carla,

    All the guides were easy to get along with and were knowledgeable and forthcoming. The trip that you organized for us was simply fantastic. Thanks very much for making the arrangements--the tour guides were excellent, the hotels were charming and very convenient, the pacing of the travel and schedule was perfect. The whole family loved it... Read more

  • The Patton Family, USA.

    Mency,

    First proposition?  Was it worth it to book through travel agent versus:

    Self-research all best hotels, travel itinerary that is cohesive, etc.

    Actual consummation of all reservations [hotel, guides, trains, taxi-sercvice]

    Collate and Organize, all tickets, schedules, reservations, etc.

    And Second proposition? Would we have... Read more

See some Client photos