Travel in the time of Covid
Firstly, we want to take this opportunity to show our solidarity with those who have been affected by the Coronavirus outbreak. Covid19 has hit hard and continues to affect people, local businesses, and economies everywhere. It has changed our world in a matter of weeks and has impacted almost everyone, whether in terms of health, lifestyle, and/or income.
The news coverage and the politicization of the virus is demoralizing even to the most positive of souls. It is a frustrating and paralyzing situation which is testing all of us. And yet all we can do is wait. Wait and hope that the “new normal” allows us to get back to a way of life we can embrace. Although the immediate future is uncertain, we know that this won’t last forever and at some point, we will be able to explore our world again. Travel restrictions will be lifted and with varying degrees of confidence, we will feel safe again to fulfil our wanderlust. Suffice to say, the sooner both these scenarios unfold, the better!
Watch our video
Current Situation – End of State of Emergency
At the time of writing, in late July, neither Spain nor Portugal are Covid-free and there are still some localized outbreaks, most notably in the region of Catalunya.
However, with the exception of some isolated small areas, the fear factor has gone, and people are enjoying the long warm Mediterranean summer days. Restaurants, museums, and monuments are all open and you can hear laughter once again! Masks and social distancing are mostly being respected and local populaces are prioritizing good health.
While Europeans can travel freely to Spain and Portugal, a travel ban remains in place for travelers from many countries outside of Europe, including the US. Border restrictions will be reviewed every two weeks and we all hope the picture brightens enough to allow travel to Europe in late summer / early fall. You can keep up to date at Re-open EU.
At Madrid & Beyond
While most trips for 2020 have been postponed, we’ve been hard at work planning for the future. Madrid & Beyond is putting the full weight of our 21 years in business to work with local partners to i) ensure safety for those traveling with us in the near future; ii) find ways of helping one another, even if that means just listening, and iii) to share travel inspiration and practical information for our partners and clients.
Spain and Portugal are two of the world’s most fascinating destinations for couples, families, and friends. Both countries immediately conjure up magical images; the grace and passion of flamenco and fado, the creative genius of Gaudí, a night of tapas or petiscos, the magnificent art galleries of Madrid, the gorgeous turquoise waters and idyllic coves of the Balearic Islands, the raw nature of the Azores, spectacular Roman ruins, the extraordinary food scene of San Sebastian and Porto, the jaw dropping grandeur of Moorish palaces and architecture, the lure of the Lisbon lifestyle, arguably the world’s most beautiful wine region in the Douro, a freshly made Valencian paella, the zest for life in fiestas and festivals, the sumptuous seafood, stunning hilltop white villages, the allure of the Camino, traditional lifestyle and welcoming locals, mighty castles, traditional olive oil mills, the thrill of Pamplona’s San Fermines, stunning properties throughout the Iberian Peninsula, and so much more!
When the time comes, our travelers will be assured that they can fully enjoy the countries and local culture, traveling with assurance and confidence. Safety and fun will be our priorities.
Travel with Confidence
We continue to liaise with all our people throughout Spain and Portugal, confident that they are carrying out all the necessary measures to provide a secure and enjoyable environment for our travelers in the Covid era. All our guides and suppliers have or are in the process of procuring the seals of approval from the authorities in terms of best practices for safety. We are communicating with our hotel partners as they inform us of their hygiene standards. Travelers with Madrid & Beyond are used to exclusivity, insiders’ access, luxury, and special care. We are just taking it to the next level now! Our guides are informed, knowledgeable, caring and while private guided tours will continue to be conducted in an engaging manner, new safety protocols will be adhered to.
Our Covid Promise
With regard to new bookings for 2020 and 2021, our terms and conditions will be as flexible as we can possibly make them. Travelers will have greater flexibility in making alterations to their itinerary, providing peace of mind and financial security.
When we design and send out a proposal, in addition to the deposit terms and payment schedule, we will also explain how flexible the itinerary can be. We will answer any questions you have, such as whether or not you can postpone the trip to another date at no penalty, or whether or not you can make last minute changes to the itinerary.
Before you book, you will be presented with terms and conditions that reflect the booking conditions of all our suppliers. Each trip is different, but we will always aim to provide transparency, bearing in mind the components of each and every trip, eg some private accommodation(s) may require a non-refundable deposit.
We pride ourselves on our highly personalized service, and that will never be compromised.
OUR HAPPY CLIENTS SAY
Our only problem is that now we have grown so accustomed to using Madrid & Beyond with your expertise and personal touch, and we do not know if any other agency will ever be able to live up to our expectations.
Allison and Alton Ashy
Thank you again for everything that you did to make our trip so special. It truly was a trip of a lifetime. Everything was perfect. Your care putting the trip together for us was THE key to such a successful experience for all of us. It is hard to point out all of the highlights because there were so many perfect moments.
Every tour agency would do well to be trained by you—you are customer service oriented to a fault, responsive and flexible, detail oriented, thorough, genuinely invested in our enjoyment of our trip, and unfailingly nice.
Carrie Irvin and family
Your services were truly terrific and I would readily recommend you to anyone interested in traveling to Spain.
We were highly impressed by the care you put into our itinerary in terms of city and hotel selections, restaurant recommendations, guided tours and overall pacing.
Madrid & Beyond’s services, perfect, of course!
Raj and Laura John
This Spain travel agency is a first rate travel company, they listened to my requests and interests and prepared a travel itinerary that was perfect. My agent communicated with me numerous times before and during our holiday to make everything run smoothly, I could not have achieved this wonderful trip without her help.
Kim Fallowwill via Zicasso
It is with great pleasure and enthusiasm that I am writing to endorse Madrid & Beyond. PCS, a division of FROSCH, is an exclusive private membership club offering the highest level of enriching and inspiring travel experiences and concierge services to discerning individuals across the globe. Our client list includes corporate executives, professional athletes, dignitaries, and other high profile, elite individuals. I hope my perspective will be helpful to you as you evaluate this world-class tour/ground operator. Madrid & Beyond has and will remain PCS’s exclusive travel partner in Spain. I urge you to carefully consider Madrid & Beyond who, quite simply, provides unparalleled travel experiences and arrangements in Spain.
Karen Schueller, FROSCH, USA, Director, Private Client Services.
Steve and I just got home, and we can NOT thank you enough for planning such a magnificent trip for us! It was even more incredible than we hoped or dreamed. All your recommendations were perfect, and the care and treatment we received everywhere were impeccable. Really…thank you, thank you, and again, thank you! We will definitely be contacting you about some future trips.
Wendy and Steve via Absolute Travel
We really appreciated the personal touches you took for us. Receiving chocolate strawberries and cava upon arrival to our room in Sevilla was very special! We also appreciate the call you made to us on our first night and that made us feel special. We are both very happy with the level of service we received during the entire process. I will definitely recommend Madrid & Beyond to any friends and family that are interested in visiting Spain.
Noah & Sharan Sevillia
Wow!! I cannot thank all of you enough!! What a perfect trip! Everything went so smoothly and each piece of the puzzle was better than the one before!! The hotels were fantastic, the drivers dreams, and the recommendations terrific!! I can’t wait to plan my next adventure!! Thank you again for everything!!
Barbara Wheat via Brownell
I would highly recommend Madrid & Beyond, and you specifically! You were always very helpful and prompt in replying to my questions. You really worked hard to find something that would fit within our budget, and allow us to benefit from your travel agency’s insider’s recommendations and knowledge of Spain. I would happily recommend you to my friends traveling to Spain.
You simplified my life considerably and took the pressure of doing the trip off my hands. Setting up the tours and getting us the hotels in the best locations was the biggest help…I felt that you provided great value for the services performed. We will have fond memories of this trip for the rest of our lives. Thank you again for all of your assistance. I think we will be doing Spain again sometime soon and we will be sure to call you when we do.
Many thanks, once again, for a great trip! We had a wonderful time from the moment we took off, to the moment we arrived back from Spain. The accomodations, dining, and stops we selected and guides we had, with the help from Madrid and Beyond met our expectations and then some.